Show 40 post s from this thread on one page. Please visit Avid. Hi, can you share how did you active your Ilok to solve this issue?AVID Pro Tools First - Tutorial for Beginners in 12 MINUTES!
I'm having the same issue but can't see any Protools First license on iLok only Free trials of Pro tools 10 which I don't want to activate just yet. Welcome to the community. Do you have PTF in your Avid account my products and subscriptions?
You should see which iLok ID you've used there. I have downloaded it but it will not activate same message about 'enable cloud functionality'. Pro Tools First appears on my products page in my Avid account as well as the cloud storage plan which is ticked as active.
Do you think this is a problem? Both accounts use my same email address. It's so frustrating! And I don't know where to get the answer. I've spent hours trawling forums without success. Any ideas?
I would be so grateful. Thanks, Jan. You need to start a support ticket with Avid as that's where the issue lies. Page 1 of 2. Originally Posted by pgs Post Hi, can you share how did you active your Ilok to solve this issue? Stig Eliassen. Originally Posted by turnchloe Post I'm having the same issue but can't see any Protools First license on iLok only Free trials of Pro tools 10 which I don't want to activate just yet.If you have never used an iLok before you will need to buy an iLok, create a free iLok account and transfer the iLok license onto your iLok or computer.
Existing Pro Tools owners with Pro Tools 9 and above will have had to set up an iLok account and own an iLok as the Pro Tools Software is protected by an iLok license that is required to be on an iLok license. New Pro Tools owners and anyone that hasn't got an iLok are advised to follow the instructions in this guide.
This guide will also help if you have received an activation code from a software publisher. A 3rd generation iLok can now store up to separate licenses whereas a 2nd generation iLok can hold licenses and the original 1st generation iLok can hold up to licenses.
You can have licenses from many different software publishers on the same iLok, as well as multiple iLoks connected to a computer to help you manage your iLok licenses. The protected software checks for its presence before it will run on that system. More and more software publishers require a 2nd or 3rd generation iLok. For example with Pro Tools 11 and above you need a 2nd or 3rd generation iLok.
You also may find green or red versions of the 1st generation iLoks. The difference is purely cosmetic; there are no differences in their functionality. Note that the 2nd generation iLoks are often referred to as an iLok2 and the 3rd generation as an iLok3.
Go to the iLok website. Complete the form, being very careful to get all the details, especially your email address, User ID and password correct, otherwise, you will not be able to access your account. Take care to set up the verification process carefully as you will need this information if you change your email address and you have forgotten your iLok user id and password, to regain access to your iLok account.
Creating a new account will not give you access to your old account and you will end up with multiple accounts, which is not recommended. Most audio dealers will sell iLoks either from their stores or online. You can also buy iLoks direct from iLok themselves or if you are in Europe check out Sonic8 as it may be cheaper when you include the shipping. If you have software that is protected by an iLok license, you will almost certainly need an iLok, unless the iLok license can be machine authorised, which is rare.
A lot of software publishers choose to use the iLok system to protect their software against piracy. If the software you want to buy uses an iLok, then you will need to purchase an iLok. The only time where a software publisher uses the iLok system, and you don't need an iLok is where they permit the license to be authorised to a computer, rather than onto an iLok.
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I have been a Media Composer user for several time and I have a perpetual license. Please visit Avid. Thank you. To activate Pro Tools First, please do the following: 1. Open iLok License Manager and sign in to your account. You'll see on the right side the licenses, click and drag the Pro Tools First License to the Computer icon on the left.
Screenshots has been attached to guide you further. Launch Pro Tools First and see if the same error appears. Thanks for the answer. My account is not linked with ilok. I also tried to link my account with ilok in "my account" web page, but it says " Such iLok User ID does not exist, is disabled or locked for fraudulent activities. Please check that you have typed it correctly. Any advice on how to get the access to ilok?
Thank you in advance Jacopo Reale. Can you pm me the email address you used to register PT First? I checked your master account I did not find PT First registered.
I didn't register PT First. I downloaded it from "download center" with my Avid Account. Now Pro Tools First has completed my account registration and it is working.
We added the PT First versions to the download center so people with comouters that arent up to snuff can potentially use an older version and get up and running. No guarantees. Page 1 of 1 6 items. Pro tools First login problem with Personal Avid Account credential.
Reply Contact. Hello, I am not sure to be in the right section of the forum. Thank you p. Regards, RalphC. MacBook Pro 15 Intel Core i7 2. Hello Raph! Thanks, RalphC. Jacopo We added the PT First versions to the download center so people with comouters that arent up to snuff can potentially use an older version and get up and running.
No guarantees but glad you are running now. Fri, May 25 PM. In reply to. Tue, May 29 PM. Thu, May 31 PM.In this free help article, we take a look at 5 common error codes that can come up in Pro Tools, and There are usually two main ways Pro Tools reports errors DAE can't get audio from the disk fast enough. Your disk may be too slow or too fragmented. The leading cause of the error is recording, playing back, or bouncing to a drive that is literally "too slow or too fragmented". A lot of the advice relates to older computer systems with Firewire or USB drives etc.
iLok - Setting Up Your Account, The License Manager And Activating Protected Software
In my experience errors come up at the point Pro Tools cannot get all the data on and off the session drive fast enough. That can be because the data is too fragmented, ie bits of the audio file are spread across the drive, but again things have moved on so much that fragmentation isn't always the issue.
Also, the reasons for error messages can be many and varied, but can include the fact that the computer is too busy to serve Pro Tools in a timely manner, which could be background applications running and so on. Disk too slow or too fragmented" is a variation on the same problem but in this case, it is the PCI bus that is getting clogged up so that Pro tools can't get the data fast enough. Disk Cache came to Pro Tools Vanilla in version Even so, it is still possible to get errors with Disk Cache.
Avid recommend that you wait until Disk Cache has finished caching the timeline to begin playback. Check your Disk Cache settings. Some users have reported that if it is set to Normal Pro Tools can still produce or errors. Increasing the Disk Cache to say 10GB providing you have the memory for it may resolve the problem.
5 Common Pro Tools Error Codes What They Mean And The Fast Way To Fix Them
Look at any application that might be scanning drives creating catalogs etc, as they will make the hard drive have to work harder. Spotlight indexing has been found to cause "disk too slow" errors while recording in Pro Tools. You can disable Spotlight indexing:. Audio tracks with lots of edits, as can be created when using Beat Detective, can also cause errors.
Bounce to disk, Consolidate, or using Track Commit all can help. If you have a lot of tracks in a session then consider splitting your audio tracks up across multiple drives to prevent this error.
Partitioning large drives into volumes no larger than around 9 gigs in size can help prevent fragmentation.